We’re thrilled to announce that Lugg has been named Best of NYC 2025 — our second year in a row receiving this incredible honor!
Being recognized once was a dream. Winning again is proof that New Yorkers continue to trust Lugg to make moving and delivery simple, fast, and stress-free. From Facebook Marketplace pickups to full-home moves, and even helping with donation pickups, Lugg has become part of so many everyday New York moments. This win is more than an award—it’s a reflection of the community we’re proud to serve.
To everyone who voted, booked, or recommended us to a friend: thank you. Your trust and support are what keep New York moving, and this recognition belongs to you.
What is the Best of NYC award?
The Best of NYC Awards, part of The City’s Best campaign by Schneps Media (publishers of amNY, The Villager, Downtown Express, Chelsea Now, and more), highlight the businesses that make city life better.
Unlike industry rankings, these awards are community-driven, with winners chosen directly by the people who live and work here. Each category crowns one first-place winner, making this recognition rare—and meaningful.
Winning again in 2025 shows that Lugg’s mission continues to resonate with New Yorkers: providing reliable, transparent, and stress-free moving help when it’s needed most.
Why New Yorkers keep choosing Lugg
Since 2021, New Yorkers have trusted us to deliver when it matters most. Over the past year, we’ve helped people all across NYC tackle moves big and small—from last-minute apartment transitions to furniture deliveries that couldn’t wait.
Customers tell us they choose Lugg because it fits real life in this city:
- No long lead times — you can book on-demand for same-day help in minutes, not weeks.
- Less stress — live updates let you see your movers’ progress without the guesswork.
- Right-sized help — whether it’s a single sofa or a full home, you only pay for the time and space you need.
- No heavy lifting or truck rental — just a crew that shows up ready to handle it all.
For New Yorkers, convenience isn’t a luxury—it’s a necessity. This award proves that having a moving service built around the pace of city life makes all the difference.
How has moving with Lugg evolved
Winning Best of NYC two years in a row doesn’t mean standing still. Since last year’s win, we’ve focused on making every part of the Lugg experience faster, simpler, and more seamless for customers.
This year, we rolled out a complete redesign of the Lugg app to make booking even easier—from a cleaner interface to quicker price estimates and faster ways to compare moving trucks.
We also launched Live Activities for iOS, which lets you track your move in real time right from your lock screen, navigation bar, or Apple Watch. You can see when your crew is on the way without even opening the app.
These updates are all about one thing: helping you move the way NYC moves—fast, flexible, and stress-free.
Thank you, New York City
Lugg’s story in New York started in 2021, and in just a few years, this city has become a busy and vibrant market.
We’re endlessly grateful to everyone who makes this possible—from students and families to small business owners and weekend thrifters who trust us with their Marketplace finds.
Winning Best of NYC two years in a row is about more than just us. It’s a celebration of the community that keeps this city moving—and we’re honored to be part of it.
Frequently asked questions (FAQs)
Q: How does Lugg’s on-demand moving work in NYC?
A: Open the Lugg app or visit lugg.com, set your pickup and drop-off, and select the right vehicle. Two movers arrive to load, transport, and unload—while you track everything in real time.
Q: What makes Lugg different from traditional movers?
A: Traditional movers often require scheduling weeks in advance and come with hidden fees. Lugg offers same-day moves and deliveries, with upfront pricing and movers who do all the lifting.
Q: Does Lugg only operate in New York?
A: No. Lugg serves major metro areas across the U.S.
